Soft skills and interpersonal skills course

The soft skills and interpersonal skills course is designed to strengthen the social skills you need to fit in and thrive in any professional environment. In a working world where emotional intelligence, good communication and conflict resolution matter more and more, this online course will help you develop these essential abilities.

During the course you will learn to communicate more effectively, manage conflict, motivate teams, plan your time better and build self-awareness. These soft skills complement technical skills, supporting well-rounded, ethical professional performance.

This course is ideal for anyone who wants to strengthen their professional profile and adapt to organisational change by improving their interpersonal and emotional skills. Studying online lets you combine learning with other activities, accessing the content from anywhere and at your own pace.

The course lasts 60 hours and costs 70 euros – ideal for anyone looking for affordable, practical soft skills training to improve their performance at work and their professional relationships.

On completing the course, learners will be able to apply the interpersonal skills that are fundamental to professional success, with a practical and ethical approach. Key objectives include:

• Understand and develop interpersonal skills to improve communication, adaptability, tolerance and emotional management.
• Apply effective negotiation and conflict resolution techniques in the workplace.
• Plan and manage time efficiently to boost productivity.
• Motivate and lead teams to foster a collaborative, positive working environment.
• Practise active listening and participate more effectively in professional settings.
• Build self-awareness and self-management for ongoing personal and professional development.

Unit 1. Introduction to soft skills and organisation of the centre

You will learn what soft skills are and how they are organised within the training centre to support learning and personal development.

Unit 2. Developing effective communication skills

You will learn techniques to improve interpersonal communication at work, making your message clearer and more effective.

Unit 3. Conflict management and resolution

You will explore types of conflict, their causes and strategies for resolving them constructively and positively.

Unit 4. Strategies for motivating work teams

You will discover how to motivate a group, encouraging cooperation and commitment to achieve shared goals.

Unit 5. Time management and planning

You will develop techniques to plan tasks and manage time effectively, improving personal and team productivity.

Unit 6. Self-awareness and self-management

You will deepen your self-knowledge and learn to manage your own emotions to strengthen professional relationships and make sound decisions.

The course provides a solid foundation for working in areas where social skills and team management are key. Trained professionals will be able to take on a variety of roles in sectors that value interpersonal skills.

• Human resources manager
• Team coordinator or team leader
• Project manager
• Training and personal development consultant
• Customer service agent
• Administrative assistant with interpersonal management duties

Sectors and companies

• Consultancy and training companies
• Human resources departments
• Public and private organisations and bodies
• Companies focused on customer service and personalised support