Administrative assistant in healthcare centres course

The administrative assistant in healthcare centres course is designed to train skilled professionals in administrative management within the healthcare sector. This online programme helps you specialise in the key functions that keep healthcare centres and institutions running smoothly.

Throughout the course you will learn to organise and manage patient appointments, handle healthcare documentation, support care-related tasks and keep the sector's IT systems in order. You will also become familiar with the current legislative framework and the administrative procedures specific to the healthcare environment.

This training is aimed at those who want to become professional healthcare administrative assistants, offering an opportunity to improve your employability and enter a sector with high demand for staff. The online format gives you the flexibility to combine study with other commitments, and the 80-hour work placement lets you gain real experience.

The course lasts 500 hours in total and is competitively priced at 480 euros, ideal for anyone seeking specialist training in a sector that is essential to society. The combination of theory and practice helps you acquire the skills needed to secure positions in public and private healthcare centres.

This course aims to prepare students to carry out administrative tasks professionally in healthcare centres. On completion, students will be able to:

• Manage and organise patient appointments at the healthcare centre.
• Handle clinical documentation, including digitising and filing medical records.
• Apply the basic principles of the Spanish healthcare system and respect users' rights and responsibilities.
• Control and manage medical supply stores, carrying out stocktakes and purchasing.
• Use essential software such as Word, Excel and Access for administrative support.
• Deal with the public and answer calls in a healthcare setting.
• Handle basic accounting and tax documentation related to health economics.
• Coordinate administrative tasks related to hospital admissions, emergencies and outpatient clinics.

Concept and types

An introduction to the different types of healthcare centre and their basic characteristics.

The Spanish healthcare system: history and structure

A study of the origins and organisation of the healthcare system in Spain and its autonomous communities, including users' rights and responsibilities.

The national health system

• General structure and operation.
• Adaptations in the autonomous communities.
• Analysis of rights and responsibilities in healthcare services.

Primary care

Characteristics and functions of primary care in the public health system.

Specialist care

How hospitals and outpatient clinics are organised within specialist care.

Health economics

An introduction to healthcare service companies and basic accounting concepts applied to the sector.

• The accounting cycle.
• Tax and accounting obligations.
• Key accounting documents in healthcare.

The medical record

Content, workflow, storage and accessibility of medical records in healthcare centres.

Patient management

Administrative processes related to hospital admissions, surgical activity, outpatient care, emergencies and transfers between centres.

Medical supply stores

Layout, control and specific features of medical supply stores and their record cards.

Stock management, purchasing and inventories

Concepts of stock, inventory management and stocktaking applied to medical supply stores.

IT and healthcare services

Basic IT concepts, history, glossary and computer components, with an introduction to Office tools such as Word, Excel and Access.

Medical databases

The fundamentals of managing and using databases in the healthcare sector.

With the training gained on this course, you will be able to work as an administrative assistant in a range of healthcare settings, playing a key role in the organisation and administration of these centres.

• Administrative assistant in hospitals.
• Appointments and patient services coordinator in outpatient clinics and health centres.
• Records and document management officer in healthcare institutions.
• Assistant in financial and accounting management at healthcare service companies.
• Stores and stock control officer in healthcare centres.

Sectors and companies

• Public and private hospitals.
• Health centres and outpatient clinics.
• Specialist clinics.
• Healthcare services and management companies.